FAQs

What is your service charge policy?

All food and beverage bills have a discretionary 12.5% service charge added to the final total, while there is also a 5% accommodation charge on all room bookings. These are shared between the team.

Corkage

We have a fantastic, and varied, wine list available at The General Tarleton. However, if you’d like to enjoy a special or meaningful bottle from your own collection, we’d be happy to serve it with care, subject to a £35 per bottle corkage fee. Please let us know in advance if you’ll be bringing your own wine, you are welcome to bring ahead of time, so that we can have them ready for your arrival.

 Can we bring our own celebration cake?

If you would like to bring your own cake for special occasions, we charge a cake fee of £10 per person. However, this fee does not apply to private dining bookings.

How to get to The General Tarleton

Address: The General Tarleton, Boroughbridge Road, Ferrensby, HG5 0PZ

Train stations:

Knaresborough (2.9 miles)
Harrogate (6 miles) with direct trains to and from London

Driving time:

Harrogate – 20 mins
Ripon – 20 mins
York – 40 mins
Leeds – 45 mins
We are a 6 minute drive from Junction 48 of the A1(M).

Taxis

Blueline – 01423 530830 (Harrogate)
Mainline – 01423 555 555 (Harrogate)
AJ’s – 01423 555222 (Knaresborough)
Ripon Taxi Service – 01765 600128 (Ripon)

Ferrensby village is also served by Uber, which you can request by downloading the app. We recommend pre-booking taxis, or even better, choose to stay the night with us instead!

Do you have accommodation?

Yes. We have 8, beautifully designed, cosy bedrooms upstairs perfect for a night away or with a group of friends.

Do you accept large group bookings? We love welcoming large groups. The largest table in the pub and restaurant holds up to 10 guests. You can book this directly online. You’ll dine from the main menu, with the order being taken on the day. For groups of more than 10, we have our private dining space where we can accommodate up to 28 guests.

Do you have a beer garden?

We have a superb hidden terrace out the back of our pub. We’ve reserved some tables on a first come, first serve basis however some will be bookable online.

Can I just pop in for a drink?

Absolutely, we’re a pub! Our bar area isn’t bookable, so guests are welcome to just pop in for a drink, plus some bar snacks if they like.

Do you have parking?

We have a free, large carpark for our guests to use, including two disabled parking bays.

What is your dress code?

We believe everyone should feel comfortable when they join us. There is no dress code, so please dress as smart or as casual as you like.

Do you welcome children?

Children and infants are welcome at The General Tarleton. We have a child-friendly menu for children under 12, but are delighted for them to choose dishes from the main menu, too.

Our bedrooms are designed for two adults to share, but we do have a limited supply of z-beds (£25 additional fee) and cots that can be set up (linens for cots not provided). Just let us know what you need upon booking, and we will do our best to accommodate based on availability. We can fit one cot or one z-bed in all our rooms.

What is your cancellation policy?

Our pub is open to walk-ins, and we will always do our best to accommodate spur of the moment dining. We require a credit card to secure table bookings and request at least 48 hours notice of cancellation. No-shows or cancellations less than 48 hours in advance may be subject to a charge of £20 per person. All credit card information will be processed securely.

We have a 15 minute grace period. Please call or email us if you are running later than 15 minutes after your booked time.

For rooms, a £100 per night deposit is charged upon booking, with the remainder taken on departure. For all cancellations outside of 7 days, your deposit will be refunded minus a £10 admin fee. For cancellations within 7 days, the full balance will be charged.

Accessibility

The General Tarleton is an old, eighteenth-century coaching inn with plenty of quirks, which means uneven surfaces, different floor heights and steps. We will make every effort to assist guests with limited mobility but, sadly, the premises is not wheelchair accessible. Unfortunately, due to the layout of the building, we do not have an accessible toilet on site.

All our bedrooms are situated on the first floor with two, short sets of stairs for access. For this reason, we like to make parties aware that the accommodation might not be suitable for guests with mobility issues.

Please call or email the team if you need any further information regarding accessibility at info@generaltarletonferrensby.co.uk

Do you have gift vouchers?

We offer monetary value gift e-vouchers starting from just £25, which are delivered straight to your inbox. They can be used towards food and drink.

You can buy a gift voucher here. 

If you have any questions regarding gift vouchers, please call or email us.

Do you do a Sunday roast?

We serve a Sunday roast menu every Sunday from 12pm – 6pm. This is the only menu served on a Sunday. Our last seating is at 6pm.

Do you have a private dining space?

We have a dedicated room for private dining and events at The General Tarleton. The Hayloft is a beautiful, spacious room which allows you exclusive use and complete privacy for your event. If you would like to host a larger event, we can also speak to you about exclusive use of the barn area too, just email the team at info@generaltarletonferrensby.co.uk

What dietary requirements can you cater for?

We offer vegan, gluten-free and dairy-free menus. We will always do our best to cater for most dietary requirements, but we ask that guests with very strict diets contact us via telephone or email in advance so we can discuss with our team.

Whilst we follow best practice at all times, we do like to highlight that all dishes are produced in an environment where allergens are also prepared and cooked. We cannot guarantee that the environment will be completely allergen-free.

What are your opening times?

Monday & Tuesday:
Lunch – Closed
Dinner – 17:30 – 20:30
Drinks – 17:30 – 22:30

Wednesday to Saturday:
Lunch – 12:00 – 14:30
Dinner – 17:30 – 20:30
Drinks – 12:00 – 22:30

Sunday:
Sunday Lunch – 12:00 – 18:00
Drinks: 12:00 – 19:30

Do you allow dogs?

Well behaved dogs are welcome in certain areas at The General Tarleton, including our pub, dining room and barn. We do not allow dogs within the bedrooms (with the exception of service dogs). Please do let us know when booking if you are bringing a dog so that we can allocate you a table accordingly.

We ask that dogs are kept on leads at all times whether inside or on the terrace.  We also ask that you clean up after your dog during your visit.

Should your dog bark excessively or display aggressive behaviour towards other dogs or guests, we will ask that you remove them from the premises.